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Return Policy Our Return Policy is simple: If you are not completely satisfied with your order for any reason, we will make it right or refund your money. (please see exceptions below) What if I want to return my order: Simply send back your product within 30 days with a copy of your receipt and a detailed description of the problem. We will refund your money! ** We are sorry, but we are not able to refund shipping charges unless LDS Living is responsible for the problem. ** Due to manufacturer restrictions we are not able to accept returns on software products. ** We are sorry, but we are not able to accept returns on framed art or limited-edition products. ** If you have any questions about our return policy please call 800-585-3188