Comment boards at disabled to improve civility

by | Sep. 16, 2010

News from Utah

Deseret Digital Media announced Thursday that will temporarily disable the news story comment boards on its website, and that will maintain its comment boards while improvements are made.

Russell Banz, DDM vice president of products, said the change is meant to provide the company time to collect feedback and explore alternative approaches to offering a civil community dialogue that meets user expectations.

"Over the last year, we have tried a variety of different methods to improve the general tone and civility of our website comment boards," said Brett Atkinson, general manager of "We have offered user ratings and profiles, community policing tools and partial editorial moderation.

"While we have observed some improvements to the tone of the discussions, we have not reached the point where we are meeting the expectations of our users or our own journalistic standards."

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